If you buy a gift from us, we recommend sending with the return label inside the gift. In this way, the recipient can register the return themselves via our website (www.return.pierrerobert.no) and send the product(s) back.
The money for the return is transferred to the buyer of the order. If you want new products, a new order must be placed in the usual way.
All returns costs 5,9 EUR. The only exception is cases with complaints. Complaints have free shipping and we will also refund the original shipping cost in case of complaint.