You have 30 days of open purchase from the day you receive the goods.
All returns costs 5,9 EUR.
It usually takes about two weeks before the return has reached us and the money is on its way to your account.
You can return the goods if:
- The garments are unused and unwashed. But you can of course try them on to see if they fit.
- The garments must be in the same condition and quantity as they were when you received them.
Tags (if any) must not be removed from the garment and the original packaging must also be returned. - For reasons of hygiene, you can only return underwear (briefs and boxers) if the packaging is unopened/sealed. The products must not have been tried on.
- All returns costs 5,9 EUR. The only exception is cases with complaints. Complaints have free shipping and we will also refund the original shipping cost in case of complaint.
Unclaimed parcels at the pick-up point that are returned to Pierre Robert will be charged a fee of 20EUR.